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Enterprises are turning to automation for connecting with suppliers and vendors, increasing efficiency, and improving customer engagement. Bots and digital workers have replaced humans for performing mundane and repetitive tasks. RPA tools complement the firm’s legacy systems rather than replacing them – ensuring scalability and seamless innovation. Thus, Robotic Process Automation (RPA) as a Service can significantly drive processes and connect systems and applications to users working from different locations and remote terminals to complete their tasks efficiently. NYGCI (Robotic Process Automation Solution Providers) offers UiPath, Automation Anywhere, and Blue Prism capabilities as custom offerings for clients’ specific automation goals.
Remote Desktop
RPA for users working from home can connect to a remote desktop for executing their tasks. Particularly in situations such as the Pandemic, RP-driven capabilities offer authenticated logins on machines with different architectures – be it the Macintosh, Windows, or Linux. NYGCI has built the CoE around RPA tools and services offering Remote Desktop with value-addition to drive business agility and workforce productivity – thereby saving on hefty costs and long man-hours.
Persistent VDIs
When employees report from the same workstations, Persistent Virtual Desktop Automation can serve as the key RPA advantage. They would ‘customize’ their desktops and maintain their performance in the most desired manner and saves files/folders to the same path or location frequently, with overall enterprise-level security. Enterprises are now focusing on more targeted automations for driving their mission-critical business processes by breaking them into fragments. Such RPA-based systems are vital for BPO operations that require complex IVRS capabilities, as the bots are trained to perform duties with immense cognitive sense.
Non-persistent VDIs:
RPA tools with specific user settings and customized profiles allow users to save changes and retain their workflows with the help of stateless VDI. Service users working on 24/7 operations make smart use of such tools to sustain a consistent user-driven environment for greater agility across the critical business processes. This can also enable technical developers and multiple RPA components to run smoothly as in a typical Sandbox environment. These are not deeply infused with AI, also enabling users to incorporate or customize settings from a conventional desktop.
For more visit: https://www.nygci.com/rpa-platforms/
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